Clear arrangements.
Open answers.

The services are for adult women in different life situations. Your concern matters regardless of your achievements, income or how your life looks to others. What matters is whether the scope described here fits your question.

I offer non-clinical psychosocial life counselling, support in difficult times and coaching for adult women. Topics include everyday concerns, conflicts, decisions, changes in direction and practical support after violence.

The free introductory conversation takes place online or by phone. Counselling sessions are online only and by arrangement. You can join from across Germany and, by arrangement, from abroad. We can use Zoom, Microsoft Teams or Google Meet by agreement. You receive the access details and additional privacy information before the appointment.

The free introductory conversation lasts 20 minutes and takes place online or by phone. Individual counselling lasts 60 minutes and costs 130 €. The three-session package (3er-Paket) includes 3 × 60 minutes for 360 € in total (120 € per session, saving 30 € compared with three individual bookings). The five-session package (5er-Paket) includes 5 × 60 minutes for 575 € in total (115 € per session, saving 75 € compared with five individual bookings). Package period: 4 months for three sessions (3er-Paket) and 6 months for five sessions (5er-Paket) from the agreed start date. All amounts are final prices. Counselling takes place online. Packages are optional and individual bookings are always available. An enquiry does not commit you to a paid booking.

I completed training in child, youth and family coaching, with 450 teaching units and a passed final examination. I draw on this training when we discuss family influences, relationships and personal boundaries. I do not hold a degree in psychology or a licence to practise healthcare. I work within the scope of counselling set out on this website.

No. To get in touch, an email address is enough. You can add a name and a preferred time if you wish. Please leave experiences of violence, health concerns and other highly confidential details out of the form.

This means counselling on your current situation. We can sort through thoughts and practical concerns, notice support already available and look for suitable services. You don’t need to retell what happened in detail. I don’t provide healthcare or professionally assess health symptoms.

No. We agree each conversation individually. An enquiry or introduction does not create a subscription. A paid appointment requires a separate agreement on the service, time and fee.

A local visual and audio check, a short-lived one-time code, browser binding, limited attempts and additional checks protect the submission. The code is generated on this server. No external CAPTCHA service is loaded.

If others can access your device, use another trusted device for sensitive contacts if possible and an email account that only you can access.

In Germany, call 110 for police assistance if you are in immediate danger or 112 for a medical emergency. The Violence Against Women Helpline is available within Germany at 116 016 around the clock, free of charge and anonymously if you wish. My counselling is not an emergency service.

Payment is made by bank transfer before the appointment. For packages, the payment arrangements agreed in advance apply. You receive the bank details and due date with the separate agreement or invoice before making a binding booking.

Please email info@tanja-menzel.com at least 48 hours before the agreed start time. If you need to cancel at shorter notice, get in touch as early as possible. There is no automatic cancellation charge and no cancellation fee for the free introductory conversation. Statutory rights are unaffected.

I do not record personal counselling conversations. Automatic transcription, AI recordings and AI analysis of the conversation are not part of counselling. Please do not make audio or video recordings yourself. Personal information is handled confidentially and for the stated purposes. We agree the video service and its additional privacy information in advance.

From the start date agreed together, the package period is 4 months for the three-session option (3er-Paket) and 6 months for the five-session option (5er-Paket). We confirm the start date and scheduling before you book. This does not establish an automatic expiry of paid, unused sessions. Statutory rights of withdrawal, termination and other claims remain unaffected. Packages are optional and you can book individual sessions at any time.

This may be possible by arrangement. We check your location, time zone and whether my services can meet your needs there. Availability depends on the country and is agreed in advance.